Bank of America Horror Story - Part 2

Connie Mendoza
#1. November 5th, 2006, at 8:46 PM.

I sooo Agree with you. I applied for a credit card thru Bof A and was denied. BUT I got a letter oh I would say days latter asking if I wanted a secure credit card, that I should fill out this form mail it with $ 99.00. So I did. Approximately a month latter I get a letter regretting that it was refused for NSF, BUT I sent a money order (because I do have a problem balancing my check book) So I call every number given to me. Bottom line, last person I spoke to tells me, ‘well the money order must have been STOLEN! She has no record of me paying anything, but if I got a letter telling me that there was insufficient funds than, I stole the money order. So I refused to pay for transactions I paid in advance but yet they didnt collect till weeks latter. I don’t know how they have become the largest.

Schweigenthaler
#2. December 2nd, 2006, at 3:32 AM.

I have been doing BofA online banking for over six months now. The results are:
1) missed business rent payment. My building office called and asked why. With them on the phone I asked BofA rep. Answer: It looks like we sent it to the wrong address. We sent it again. It hadn’t. It got there over a month late.
2) Double bill and warning from health insurance. Call and explain I have had some online problems. Everyone does, says the person. We advise Kaiser members not to use BofA online banking.
2) Last straw, probably. Today I get a bill for the second half of my home owners insurance. Log in to BofA and see that the payment to EArthquake insurance is canceled. I did that, then paid half the year. It did not go through. I can’t get earthquake insurance for another two years.
4) Ditto Chase Manhattan Credit card. I paid the charges and cringed thinking of the credit report. Called customer service regarding another $9 charge. “We get this now and then, he said. The last guy is suing Bofa.

I need to take myu business to another bank.

DataPoohbah
#3. December 14th, 2006, at 1:03 AM.

Oh yea BOA blows big time.

I almost went to work there once, or at least the part of their business that handles credit cards for retail.

What a goat screw that place was on the inside.

This doesn’t surprise me one bit.

SYLVESTER SMALL
#4. April 11th, 2007, at 8:07 PM.

I HAVE MAINTAINED A CREDIT SCORE OF 720 . I APPLIED FOR AND RECEIVED A VISA FROM BANK OF AMERICA IN AUGUST OF 2006 W/ NO INTEREST FOR 6 MONTHS . AFTER THAT IT STATED THE INTEREST WILL BE 10.99 . THIS VISA HAD A $10,000.00 LIMIT . AT THE END OF THE SIX MONTHS I NOTICE THAT THE INTEREST RATE WAS 22.99 % . I IMMEDIATELY CONTACTED BANK OF AMERICA AND ASK WHY THE VISA WAS 23.99% . THEY INFORMED ME THAT IT WAS A VARIABLE RATE AND IT CANNOT BE CHANGED . BEAR IN MIND THAT I WAS NEVER LATE ON ANY PAYMENTS EVEN THOUGH I ACHIEVED A HIGH CREDIT RATING . I PROMPTLY PAID THEM THE $6000.00 I OWED THEM IN ONE INSTALLMENT AND TOLD TTHEM TO KISS MY ASS .
BANK AMERICA IS REAL GREEDY ,SO I SEE WHY THEY’RE TARGETING THE HISPANICS . MANY HISPANIC IMMIGRANTS DONT REALLY UNDERSTAND INTEREST RATES . MANY OF THEM ARE POOR MIGRANTS WHO DON’T HAVE A THIRD GRADE EDUCATION AND BANK OF AMERICA KNOWS THIS ,BUT THIS IS ONE AMERICAN THAT BANK OF AMERICA AND THE GREEDY CORPORATE EXEC WONT RIP OFF . DONT TRUST THEM AT ALL .

Mike Petton
#5. June 9th, 2007, at 5:30 PM.

usery is what it is….. a good customer always on time with payments for 4 yrs and suddenly intrest jumped to 26.99% because of some elusive mistake in my past well before them…………….

Hut Loan
#9. March 25th, 2008, at 3:30 PM.

I had a spell where my paycheck (direct deposited to BOA - they are rather constricting…) was less than usual and through my own fault (procreastination) I ended up being too late to change my automatic billpay payments and they went through, sending my account into 3 digit negativity…

I get these emails from BOA customer service telling me to take action on these payments before they get returned for insufficient funds, so I take a ClickBank commission check for over $600 and deposit it at a drive through window on my way to work.

The teller tells me they have put a hold on my check (I deposit ClickBank commission checks every two weeks since May of 2007, and they never put a hold on them) for 7 days and that only $100 of the deposit is available. Well that doesn’t even put a dent in the negativity in my account, and the payments are all reversed. Then my direct deposit hits my account and since my account was negative, I did not have enough left over (without the $500 that I deposited to prevent this from happening) to cover the automatic bill payments for this week. After about 50 emails to customer (dis)service, I get the same reply each time telling me that holds are placed because of several reasons:

“The decision to place a hold is based on many factors, including the
account history and overall customer relationship. For example, how long
a customer has banked with us, account balance maintained, whether items have caused nonsufficient funds and other factors.

“Although there is no guarantee holds will be avoided in the future it is
less likely when you:

- Have an established account history
- Maintain higher average balances
- Have no nonsufficient funds, returned items or overdraft items
- Continue to expand your relationship with the bank”

Great, but they could have handed my check back to me and allowed me to deposit it once my direct deposit went through.

So I am now at the point where the $500 will be available, and there still won’t be enough money for the bills because of the over $200 in fees that I just paid.

I am shopping for a new bank… or I may just go to all paypal and etrade.